About Actiph water
Actiph Water is alkaline ionised water. It is made by taking fresh Shropshire spring water, adding a unique blend of electrolytes, then ionising to remove acidic ions, leaving a high pH water that is smooth, refreshing and provides an alkaline alternative to our increasingly acidic diets.
Actiph contains potassium bicarbonate, sodium bicarbonate and magnesium sulphate.
In simple terms, Actiph tastes like regular water. However, our customers tell us it tastes smoother, softer and cleaner than regular water.
The pH scale is a measure of how acidic/basic (alkaline) water is. The range spans 0 - 14, where 7 is neutral. pHs of less than 7 indicate acidity, where a pHs of greater than 7 indicate alkalinity.
At the acidic end of the spectrum you would find fizzy, sugary soft drinks, fast food and alcohol.
With its pH of 9+, Actiph provides a refreshing alkaline alternative to our increasingly acidic diets.
pH strips (litmus paper) do not work correctly in purified water. Because Actiph is purified at the beginning of its manufacturing process pH strips consequently deliver a neutral reading when using them to test the pH of Actiph. The best way to test is using a calibrated pH meter, as is the regulatory standard in our industry. Alternatively, pH drops will turn Actiph dark blue, indicating a pH of 9+.
The best way to test is using a calibrated pH meter, as is the regulatory standard in our industry. Alternatively, pH drops will turn Actiph dark blue, indicating a pH of 9+.
Orders & shipping
Shipping usually takes up to 3 working days from the time your order is placed.
You can make changes to subscription orders via your online account. Here you can add or remove items, adjust the frequency of subscription deliveries, cancel orders and more.
You should receive a confirmation email once you place your order. If you don't receive this email try checking your junk folder. If you still don't have it and are concerned about your order, feel free to contact us.
If you have not received your order within 3 working days please do let us know either by emailing hello@actiphwater.com or via our 'Contact Us' page. It may just be that your designated courier has been held up or had difficulty delivering your order and it will be with you shortly, but if you're unsure, please do contact us so that we can check that your order has not been damaged in transit, for example.
Most of our orders are sent via Yodel. Sometimes, orders may also be despatched through DPD or Parcelforce.
If you receive a notification from your designated courier informing you that your order has been damaged, or if you have received your order and it is damaged, please contact us immediately via hello@actiphwater.com or through the 'Contact Us' page so we can investigate further and take remedial action where necessary.
If you are unhappy with the service you've received from your courier or you have questions specifically relating to your courier, please contact the relevant delivery company directly.
Some orders may arrive in two parts. Please don’t worry if your full order isn’t delivered on the first day – the remaining items will be on their way shortly. We’re actively working with our delivery partners to ensure all items reach as quickly as possible. Thank you for your patience and understanding!
Sustainability
Our plastic bottles are made with 30% recycled plastic.
All Actiph products are produced in 100% recyclable packaging.
Actiph is working closely with partners to reduce our carbon footprint, with the long term goal of reaching Net Zero emissions by 2050.
Whilst plastic continues to be a major environmental issue, we believe it is still the correct material for some of our products. There are a few reasons for this:
It has the lowest carbon footprint to produce and recycle.
It is one of the most widely recycled materials, reducing the risk of it ending up in a landfill unnecessarily.
Some alternatives, such as cartons or resealable cans are not widely recycled and require huge amounts of energy to recycle. Cartons, for example, are often comprised of plastic, cardboard and tin in one package which then needs to be separated before it can be recycled.
For a product like Actiph Water, which customers like to take with them when they travel or go to the gym, for example, the most suitable material to use is plastic as it is durable, lightweight, resealable and safe.
The pH scale is a measure of how acidic/basic (alkaline) water is. The range spans 0 - 14, where 7 is neutral. pHs of less than 7 indicate acidity, where a pHs of greater than 7 indicate alkalinity.
At the acidic end of the spectrum you would find fizzy, sugary soft drinks, fast food and alcohol.
With its pH of 9+, Actiph provides a refreshing alkaline alternative to our increasingly acidic diets.
Our plastic bottles are made with 30% recycled plastic.
All Actiph products are produced in 100% recyclable packaging.
Actiph is working closely with partners to reduce our carbon footprint, with the long term goal of reaching Net Zero emissions by 2050.
Our Net Zero report
General FAQs
Got questions for us? The best way to get in touch is via the contact form on our 'Contact Us' page. Alternatively, you can email us at hello@actiphwater.com. Be sure to check the rest of our FAQs to see if your question is answered below.
Activit is currently available in store in Tesco, Holland & Barrett and WH Smith. Online, you can order Activit from this very website, as well as from Amazon, Ocado, and Tesco online.
